Help and answers.

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Contact us

[email protected]

If something is broken, tell us your device and app version.

Questions

Where can I get Cinefliq?

Free on the App Store, for iPhone. No adverts, nothing to buy.

Do I need an account?

No. Start swiping straight away. We only ask you to sign in, with Apple, Google or email, when something needs an account.

What do the four swipe directions mean?

Up is Loved. Right is Watched. Down is your Watchlist. Left is Skip, and that title stops coming back.

Can I undo a swipe?

Yes. Undo from the next card, or move or remove it from its shelf.

How do I clear a rating?

Tap the star you gave it, or drag off the left of the star row.

Why is a film missing?

The deck leads with well known titles. Search covers all of TMDB, and anything you open is added. If you chose streaming services, the deck only offers titles on them.

How do I share a list?

Open the list and share its join code or QR. Anyone with the code can add titles.

How does Decide together work?

Start a session from Discover and send the link or six character code. Everyone swipes the same titles, and when you all say yes to one, everybody finds out.

My streaming region is wrong.

It is detected from your connection. Change it in Settings under Streaming, and your choice stays until you change it back.

Can I see only what is on my services?

Yes. Choose your services from Discover or Settings and the deck only offers those titles in your region. Choose none for everything. Availability comes from JustWatch, and we never ask for your streaming logins.

What does Cinefliq know about me?

Mainly your swipes, ratings and lists, your country for streaming, and account details if you make an account. No adverts, no third party tracking, nothing sold. The Privacy Policy lists everything.

How do I delete my account?

Settings, then Delete your account. It removes everything attached to the account, including swipes and ratings, and cannot be undone.

Already uninstalled? Ask us to delete it. That page also lists what goes and what stays.